Time Study Consulting

Productivity Hurdles

What really bugs people about productivity? We conduct time and motion studies using our proprietary electronic TimeCorder device, gathering thousands of hours of real-time data from employees.

We like to complement the time study results with additional data, so we often provide employees with a brief questionnaire prior to beginning a study. One of the questions asks: “What things, outside of your control, get in the way of your productivity?”

The idea of this question is that some productivity inhibitors such as procrastination are within employees’ control. Some are outside their control. Or apparently so. It’s our contention that many of these hindrances can in fact be managed by employees through better time management training. Nonetheless, employees often believe productivity is spinning out of control through no fault of their own.

The most popular responses to the question are listed below. Read more »

Take Control When You Can’t Say No

Sometimes it is difficult to say no. An urgent request comes your way and it has to get done. Right now. Yesterday if possible. If you could say no and turn down the request, you’d have more time for the things that count. But the situation demands action and you can’t refuse. You’re not too happy about it. In that case, you might just have to say yes. But when you do, take control of the situation rather than letting it take control of you. Provide suggestions or alternatives to the person making the request. “I can help you by finding out who really should be doing this,” or, “How about if I show you how to do that and then you’ll be all set to go.”

Or, agree to the request this time. But ask how the two of you might plan better to avoid a rush the next time.

Another strategy is to tell the person “yes”, but remind them that they owe you one. For example, if you have to fill in for them at work, they might reciprocate by covering you for a shift the next time you need time off.

You can’t always say no, but you can you can take control by setting the timetable on your own terms. For instance say, “OK, I think I can squeeze that in. I expect I’ll be able to get it to you by four o’clock today. Does that work?” Set the schedule rather than letting someone set it for you.

Finally, consider putting a tough condition on your agreement. “If it would only take an hour, I’d be able to help, but I can’t give you more than that.” When in doubt, it’s easier to say no now, and then change your mind to a yes later, rather than the other way around.

So take control and manage those interuptions.  After all, your time is worth it.